If I could give Skyline 10 stars I would! We worked directly with Tracy on the design of our wooden shades and Mike installed them once they arrived. Tracy was extremely attentive and really helped us solidify what would look best in the space. She was knowledgeable and very patient with us during the design process. Once the shades arrived, Mike installed them and did a stellar job. He was quick with the installation and took the time to discuss, in detail, the maintenance and care for our new shades as well as the incredible warranty on Hunter Douglas products. Overall, we received great communication from both Tracy and Mike throughout the entire process and we will be using them again in the future when we are ready to install shutters throughout our home. I would highly recommend this company to everyone looking for beautiful custom work!