FAQ

Got questions? We’ve got answers. Check out our most frequently asked questions and answers below. And if you have a question that you don’t see, don’t hesitate to reach out.

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Sonnette Cellular Roller Shades

What is Lifestyle by Design™?

Lifestyle by Design™ is the art of creating the ideal balance of style, atmosphere and life-enhancing function. We believe, with the right window treatments and customized features, your home and your life will the perfect combination of gorgeous styling and incredible function–your own Lifestyle by Design™.

  • Autonomous Daylighting
    Soft lighting set to the schedule of your life…
    Autonomous daylighting transforms your home with natural lighting that meets the rhythm of your lifestyle. Add a warm glow, reduce the glare, all while enhancing the atmosphere with mood-boosting, positive energy–based on the schedule of your life.
  • Gorgeous Views
    The perfect welcome home after a long day…
    The view outside is one you don’t want to live without–and you shouldn’t have to. Create a schedule to have your morning coffee while you overlook the beautiful landscape. Enjoy the gorgeous sunset as the perfect backdrop for your next dinner party.
  • Preferred Comfort
    Because privacy and security matter…
    You deserve to feel comfortable in your own home. Safety matters. You should have instant access to the adjustments and schedule of your home’s privacy and security. Maintain comfort. Make safety a priority to match your individual needs.
  • Energy Efficiency
    Energy control to meet the changing seasons…
    No matter the season of the year, enjoy autonomous energy control. Harvest heat in the winter based on your preferences. Ensure a cool home during the hottest days of summer, scheduled when you need it most. The weather beyond your windows shouldn’t affect the temperature inside.
  • Control at Your Fingertips
    Ease and convenience beyond what you could ever imagine…
    Home automation adds incredible benefits for your lifestyle. The rhythm of your life meets with the ideal performance of your automated shades. Set, save and schedule adjustments. Achieve the perfect atmosphere–every time.

What is meant by Elevate your Expectations?

We will never accept today’s achievements as tomorrow’s success. Each day is a new day–to learn, to grow, to exceed beyond where we’ve already been. Our team is dedicated to delivering the mission of elevated expectations, equipped with a never-ending drive to achieve better. From the moment you interact with us, until the project has been completed, our focus is the custom experience you receive.

Because we’re trained and certified with expertise of the products we sell and install, that makes us qualified–not necessarily different. The difference comes from the individuals who are part of this team–they’re focused on your story, the issues of your home and what you’ve been envisioning. They’re problem solvers and style makers–offering unending support of your experience.

How long does it take to get our new window coverings?

Once we have selected and ordered your new shades, we typically can have them professionally installed in 4 to 6 Weeks. Our Plantation Shutters typically take 6 to 8 Weeks to be installed. There is a chance we may be able to have the work done sooner, but these are the typical time frames.

Is Skyline Window Coverings competitive?

Yes. We pride ourselves on being very competitive. We created this company because we believe our clients deserve the best. We believe we are competitive by providing the best customer service, the best products on the market, the best treatment before, during and after your window coverings have been installed. We know that some companies compete by using the word ‘cheap’. We do not. While we understand our clients want good value for their money, we will not offer cheap service, cheap products or cheap treatment. We also are not usually the most expensive because we work very hard to provide you with the best value. Our goal is to work with you to find the right amount of Form, Function & Financial in each selection. All while providing you with significantly better product knowledge and enhanced visual presentations using technology.

What makes Skyline WC different from other Hunter Douglas dealers?

The owner of Skyline Window Coverings, Chrissy Roellchen, spent over 10 years of her career working for one of the largest Hunter Douglas Dealers / Design Firms in the nation. This experience, in addition to her degree in interior design, is what has shaped Skyline Window Coverings. We can offer you the best experience: the best customer service, the best products on the market, the best treatment before, during and after your window coverings have been installed. We pride ourselves on providing our clients with a great shopping experience. We want you to feel confident that you have made the best selection for your home. We will be there every step of the way. Here at SWC, we understand what it feels like when businesses treat you with poor or marginal service. We understand what it feels like to buy a product that does not last. We are driven to be the best. We would love to show you how we do that! Contact us to find out about our FREE in-home consultation.

How do you choose the right window coverings?

We use our extensive product knowledge and background with interior design to show you which window coverings would add function and style to your home. We will talk with you to find out how you use your windows, the style that you prefer and your budget. From this conversation, we can select options for you to consider. We also use technology to show you what your home can look like with the different options that fit your home.

Do you offer professional installation with each of your products?

Yes. We have great respect for your home. We know installation is the key to your new window coverings looking their best and lasting a lifetime. Your window coverings will be installed by a professional who has received the Hunter Douglas Professional Installation Training.